While many businesses have closed down during the pandemic, auto repair shops have remained open, but that doesn’t mean that they haven’t been affected. Since the outbreak of the coronavirus, auto repair shops have started getting far fewer calls. That comes as no surprise as many cars are currently collecting piles of dust, parked in people’s garages.
For customers that still come to your business, you need to have new protocols of hygiene and safety in place to keep everyone virus-free!
Main COVID-19 Anti-Spread Measures
Follow these simple precautions to reduce the chances of getting infected with COVID-19:
- Clean your hands every 1-2 hours with soap and water or with a hand sanitizer
- Maintain a distance of at least 6ft between yourself and others, this protects you from coughs and sneezes. This is the most important measure because the droplets coming from an infected person cannot reach you if you keep a safe distance.
- Avoid passing through crowded places.
- Make sure that people around you have good respiratory hygiene.
- Self-isolate if you are feeling unwell and consult with a doctor immediately.
- Keep track of your health daily.
- Keep yourself updated on the latest information regarding COVID-19.
Keep Your Employees and Clients Safe
It is confirmed that COVID-19 mainly spreads from person-to-person contact or interaction. We have created a list of measures that you must follow, so there is no unnecessary contact.
- Vehicle inspections, estimates, and authorizations can be sent via online platforms such as Viber, WhatsApp, etc.
- Payments must also be handled online except when the customer is not tech-savvy
- Fewer employees should be working in the same area so that there is enough room to maintain 6ft distance from each other
- Mechanics must wear a disposable pair of gloves for each repair and for drive tests
- The mechanics must disinfect and sanitize all touch areas of the shop
- Before leaving, the mechanic should spray the vehicle with a sanitizer that contains a minimum of 60% alcohol, to ensure they leave no traces of the virus.
Аuto Glass Shop Measures
Keep your business open, but make things safer while following these measures:
- Your technicians must call the client in advance before they arrive at their location
- If the weather is nice, advise your clients to leave the car in the driveway, if not then parked where there is cover
- The technicians must ask the client via phone to unlock their car with a remote control from a safe distance
- Your technicians must wear personal protective equipment (PPE)
- When the job has been finished, proceed with payment online (whenever possible), and send the client an electronic invoice
- The technicians must spray disinfectant on the surfaces they have touched before leaving the workplace
This is all you need to follow to provide an excellent contactless service.
Additional Sanitation Precautions
Additional sanitation is always necessary not only to keep the workplace clean but also to keep it virus-free. Your employees must:
- Disinfect all tools, computers, or other equipment before starting work.
- Disinfect the shop in the beginning and end of the shift
- Disinfect all office equipment and car parts that come in each day
Update Your Website and Social Platforms
During the pandemic, our experience has shown that clients want to see that businesses have taken meaningful action against COVID-19. We can’t blame them, we all want to stay safe. The only way to be 100% sure of our safety is if a company gives us a reason to feel that way.
- Update your website – Make a COVID-19 response page and mention all the measures you’re taking to protect your clients and employees.
- Social Media Accounts – Post your safety measures on Instagram, Facebook, Twitter, and any other social media platform your business is using.
- Google My Business – It’s likely that your clients are mostly going to come from Google My Business, and the first thing they see has to be a post with the safety measures your business follows.