While COVID-19 has thrown every business a curveball, there are some industries that can’t afford not to respond adequately to the pandemic. That’s simply because they are too critical to society and an essential part of all our lives. Attorneys and law firms are one of these vital niches we all need.
The primary concern to all attorneys should be to ensure they comply with all measures that minimize and control the risk of contracting COVID-19. Preventing the spread of the virus should be focused on all employees, suppliers, and clients.
During these testing times, it’s crucially important to let your clients know how they can reach your law office safely. To help you navigate through the process, we’ve created a list of general measures that will help you mitigate the risk of spreading the virus.
COVID-19 Prevention Measures for Attorneys
- It’s important to make your systems accessible online and allow team members who are eligible to work from home.
- Try to restrict your meetings, consultations, and contacts with clients, team members, and institutions to be over the phone, through mobile calls, email, and other platforms like Skype, WhatsApp, and Teams.
- Supply the office with the necessary sanitizing and disinfection materials. Sanitizers should contain at least 60% alcohol, and disinfectants should be EPA-approved. Supply enough certified masks and disposable gloves.
- Educate your team about COVID-19, how it spreads, and what type of preventive measures they should follow.
- Limit the transfer of physical documents between team members. Move that process online whenever possible.
- Prior to scheduling an in-person appointment with a customer, inquire about their health condition, as well as whether they have traveled anywhere in the past month.
General Virus Prevention Measures
- Promote frequent handwashing and/or hand sanitizing.
- Maintain social distancing (at least 6 feet).
- Encourage people to avoid touching their mouth, nose, and eyes.
- Do daily health checks when people come into the office. Measure their temperature and look for signs of shortness of breath, coughs, and other flu-like symptoms. If anyone shows COVID-19 symptoms, send them home. Encourage them to seek medical help if their condition is serious.
- Keep informed about any updates, new regulations, and guidelines regarding coronavirus.
Update Your Online Presence
Many clients will be wondering if they can even contact you during the pandemic, so you need to let them know of any changes to your standard working protocols. Dedicate a page to your COVID-19 measures, new working hours, and other changes as a result of the situation. Do the same with your social media profiles and Google My Business account.
Check back with this page frequently as we will be adding updates as they come. For additional information, go to the World Health Organization (WHO) and Center for Disease Control (CDC) websites. You’ll find educational materials, free training, in-depth guides, and daily updates about the global pandemic situation.
We’ll get through this!