Booking Engine Terms and Conditions

These Terms and Conditions apply to your use of the Booking Engine System from 411 Locals and supplement our General Terms of Service, which can be found at  https://411locals.com/terms-of-service-us/general-terms-of-service/ . In case of a conflict, these Terms take priority and will govern.

Description of Service

411 Locals will install a customized online booking system on your website. This System allows your clients to:

  • Request service quotes

  • Schedule appointments directly online

  • Communicate with your business via a 24/7 digital platform

This System It is designed to match your specific services and integrate with your overall online presence.

Features and Access

Included with the Service:

  • Full back-end access to manage appointments and system settings

  • Tools to modify, cancel, or confirm bookings

  • Monthly activity reports and summaries

  • Mobile app access for staff to handle appointments on the go

Setup Requirements

You agree to provide:

  • Your business name, address, and phone number

  • A list of services available for scheduling

  • Your appointment settings and special service instructions

You are responsible for maintaining up-to-date and accurate setup data.

Customer Responsibilities

  • Use & Oversight: Actively manage client interactions and System settings.

  • Information Accuracy: Keep business info, service listings, and hours current.

  • Legal Compliance: Adhere to Canadian laws regarding privacy, electronic commerce, and consumer protection.

  • Client Support: Handle any service or appointment-related issues.  411 Locals does not (and will not) interact with your clients.

  • Secure Access: Ensure only authorized users manage the System.

Ownership

The System, rights, and intellectual property remains the property  of 411 Locals and/or its technology partners. Your license is non-exclisive, limited and only allowed to be used while your subscription is current and active..

Pricing

This Service is available as an add-on or as a standalone product. All pricing will be delivered through a personalized offer tailored to your business needs.

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