Booking Engine Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Booking Engine System (“System”) by 411 Locals. By using the System, you agree to these Terms as well as the General Terms of Service which can be found at https://411locals.com/terms-of-service-us/general-terms-of-service/. In case of conflict, these Terms take precedence and will govern.

Description of Service

411 Locals will deploy a customized online booking System on your business’ website. This System enables your clients to:

  • Request service estimates or quotes

  • Schedule appointments online

  • Interact with your business through a 24/7 digital interface

The System is integrated with your existing online presence and tailored to match your service offerings and structure (“Platform”).

Features and Access

You will receive:

  • Full administrative access to manage the Platform anytime

  • Tools to accept, reschedule, cancel and/or track bookings

  • Monthly performance summaries and activity logs

  • Mobile app access for your team to manage appointments in the field

What You Provide

To activate your System and to use the Platform, you must supply 411 Locals with the following information:

  • Business name, address, and phone number

  • Complete list of bookable services

  • Scheduling preferences and any service-specific notes

You are responsible for the accuracy of the information supplied and keeping this information current.

Customer Responsibilities

  • System Use: Handle all client activity and communications via the Platform.

  • Accuracy: Ensure business information, services, and availability are always correct.

  • Compliance: Follow all local, state, and federal laws related to digital bookings, privacy, and service terms.

  • Support: Provide customer service related to appointments. 411 Locals does not (and will not) serve your end clients.

  • Security: Limit Platform access to authorized personnel and protect login credentials.

Ownership and Rights

All Platform technology remains the property of 411 Locals and/or its authorized providers. You are provided with a limited, non-transferable license to use the System while your subscription is current and active.

Pricing

The System is available as either an add-on to an Online Presence Package or a standalone product. A separate, written offer will be provided with pricing details specific to your business.

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